VoIP Services: Affordable Cloud Phone Solutions for Small Businesses
Cut phone costs with high-quality VoIP phone services designed for small and medium-sized businesses. Enjoy reliable calling, smart features, and seamless scalability to keep your team connected.
Reliable VoIP Services for SMBs and Strategic Partners
Empower your business with a cloud-based communication system that’s affordable, flexible, and built for growth. LatamSul provides SMBs and partners with HD-quality calls, scalable plans, and seamless integrations — all backed by local support.
Find the Perfect Plan
Compare our plans and choose the best for your needs.
Unlimited calls inside US.
Standard
Advanced
Professional
$10 /month
Essential Calling features
$13 /month
Aditional Business Tools
$20 /month
Full Voip Suite
Softphone dialer
yes
yes
Auto atendant
yes
yes
yes
Call forwarding
yes
yes
yes
Call park
yes
yes
yes
Call transfer
yes
yes
yes
Call waiting
yes
yes
yes
Hold music
yes
yes
yes
Fax to email
yes
yes
yes
Voice mail to email
yes
yes
yes
Auto answer
yes
yes
Call recording
yes
yes
Screen sharing
yes
Videoconference
yes
Simple, Scalable VoIP Services for Your Business
Simplify your business communications with our easy-to-use VoIP system. Scale up or down as your business grows. Enjoy features like call forwarding, voicemail, and video conferencing without the hassle.
Flexible VoIP Services Tailored to Your Business
Our flexible VoIP Services adapt to your unique business needs. Whether you need a few lines or a full-featured call center, we have a solution for you.
Digital Transformation
Go to market quickly with remote deployment and provisioning — regardless of your customers’ locations, devices, or infrastructures.
Voice Portal
Users can configure a variety of settings to customize their call experience with ease.
Auto-Attendant
Create a group or set up a queue to route calls the way your customers want in a simple, intuitive interface.
Operational Simplicity
Streamline the customer experience. Within minutes, a new hire can chat, talk, meet, and share.
Instant Messaging & SMS
Group and private chats and 1:1 messaging enable workers to connect on channels centered on their needs.
Desktop & Mobile Apps
Your customers can utilize smartphones and PCs — without moving to an all-IP system.
FAQ
A frequently asked question surrounding your VoIP services
Setting up your voicemail greeting
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
Phone number formats
Phone numbers with international formatting [country code] [subscriber number including area code] and can have a maximum of 15 digits.
All US calls will be delivered in 1-NPA-NXX-XXXX (11-digit) format.
Number activation event
If a number activation event is rejected or in progress, calls will still route to the device if it is set up correctly. If you are experiencing issues, please troubleshoot the device or other account settings.
Caller ID parameters
Caller ID names are limited to 15 total characters, including the first and last name. You can use multiple names with a space in between, so long as it remains under the character limit.
Alianza recommends that you limit special characters to “-” , “_”, “&” “,” (coma) and “.” (period). Other commonly used special characters such as “@”, “$”, “%”, etc., are allowed to be entered in the caller ID/Customer Name field; however, these characters may cause issues with device registration as the callerID name is part of the REGISTER/INVITE. If after using a special character you experience issues with device registration, we recommend removing the special character as the device may not allow it in the SIP header.
Error: "The specified address is not valid, please correct it or try again"
When searching for an address in the phone number modal (used to add a phone number), you might see an error: “The specified address is not valid, please correct it or try again.”
The tool used to parse the address fails when the street name or city name contain words that are available options for other fields. For example “Highway” or “Grove” are both valid street name suffixes, but when these names are found in the street name or city name, the address fails to parse correctly.
The address can be manually entered using the manual entry fields.
When adding a new number, Manual Entry doesn't populate suggested numbers
If you are adding a Manual Entry to a New Number, you will first navigate to the New Number area and then select Manual Entry. After inputting the manual address, you must then click the Manual Entry button again to collapse those fields in which the address was added. When that is done, it submits the address to the Platform, and then suggested numbers will populate.
TN postal code search delay
When entering the search postal code, the system performs a search not only for the rate center that serves the entered postal code, but also searches for numbers in a 5 rate center radius of that postal code before returning any results.
This is as designed and not a bug. During a session, the search time will decrease as items are added to the cache. The delay is a pre-cache delay which is built into the system caused by that 5 rate center radial search. To change this would require a redesign of that search feature since this behavior is as designed and expected.
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