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- 7345 W Sand Lake Rd, Ste 210 (Office 5677), ORLANDO, FL 32829
- Business hours: Mon–Fri, 9 AM–6 PM ET
Sales – Toll Free Number:
(833) 301 0446
Support:
support@latamsul.com
Response within 1 business day.
Business VoIP Phone Service & Unified Communications — Delivered Right
LatamSul delivers Business VoIP for growing SMBs and technology integrators across North America—deploying, integrating, and managing your cloud phone system for reliable day-to-day communications.
No credit card required
With Business VoIP, your team can keep a consistent business identity while working across desktop and mobile—without the overhead of legacy phone hardware.Trusted by over 35,000 small businesses
Tooll-free
Connect with local, toll-free, and international numbers from anywhere
Service
Get up and running in minutes without service interruptions
Support
24/7 support and carrier-grade reliability worldwide
Reliable Business VoIP Services for SMBs and Strategic Partners
Empower your business with a cloud-based communication system that’s affordable, flexible, and built for growth. LatamSul provides SMBs and partners with HD-quality calls, scalable plans, and seamless integrations — all backed by local support.
Who Business VoIP is for
SMBs (10–500 users) seeking predictable rollout and support
Technology & telecom integrators (B2B2B) expanding portfolio with managed delivery
How deployment works (simple process)
Explain in 4 steps: assessment → provisioning → rollout → support/optimization.
Find the Perfect Plan .Flexible pricing made for small businesses.
Compare our plans and choose the best for your needs.
Unlimited calls inside US.
Standard
Advanced
Professional
Softphone dialer
yes
yes
Auto atendant
yes
yes
yes
Call forwarding
yes
yes
yes
Call park
yes
yes
yes
Call transfer
yes
yes
yes
Call waiting
yes
yes
yes
Hold music
yes
yes
yes
Fax to email
yes
yes
yes
Voice mail to email
yes
yes
yes
Auto answer
yes
yes
Call recording
yes
yes
Screen sharing
yes
Videoconference
yes
Enterprise-Grade VoIP. Small Business Price.
Simple, Scalable VoIP Services for Your Business
Simplify your business communications with our easy-to-use VoIP system. Scale up or down as your business grows. Enjoy features like call forwarding, voicemail, and video conferencing without the hassle.
6 Business VoIP Features Your Team Needs
Flexible VoIP Services Tailored to Your Business
Our flexible VoIP Services adapt to your unique business needs. Whether you need a few lines or a full-featured call center, we have a solution for you.
No credit card requeired
Digital Transformation
Go to market quickly with remote deployment and provisioning — regardless of your customers’ locations, devices, or infrastructures.
Voice Portal
Users can configure a variety of settings to customize their call experience with ease.
Auto-Attendant
Create a group or set up a queue to route calls the way your customers want in a simple, intuitive interface.
Operational Simplicity
Streamline the customer experience. Within minutes, a new hire can chat, talk, meet, and share.
Instant Messaging & SMS
Group and private chats and 1:1 messaging enable workers to connect on channels centered on their needs.
Desktop & Mobile Apps
Your customers can utilize smartphones and PCs — without moving to an all-IP system.
FAQ
A frequently asked question surrounding your Business VoIP services
Setting up your voicemail greeting
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
Phone number formats
Phone numbers with international formatting [country code] [subscriber number including area code] and can have a maximum of 15 digits.
All US calls will be delivered in 1-NPA-NXX-XXXX (11-digit) format.
Number activation event
If a number activation event is rejected or in progress, calls will still route to the device if it is set up correctly. If you are experiencing issues, please troubleshoot the device or other account settings.
Caller ID parameters
Caller ID names are limited to 15 total characters, including the first and last name. You can use multiple names with a space in between, so long as it remains under the character limit.
Alianza recommends that you limit special characters to “-” , “_”, “&” “,” (coma) and “.” (period). Other commonly used special characters such as “@”, “$”, “%”, etc., are allowed to be entered in the caller ID/Customer Name field; however, these characters may cause issues with device registration as the callerID name is part of the REGISTER/INVITE. If after using a special character you experience issues with device registration, we recommend removing the special character as the device may not allow it in the SIP header.
What is Business VoIP?
Business VoIP is a cloud-based business phone service that uses internet connectivity to place and manage calls with modern collaboration.
Is Business VoIP a fit for remote teams?
Yes—Business VoIP supports hybrid work by allowing users to call from desktop and mobile while keeping the same business number.
Error: "The specified address is not valid, please correct it or try again"
When searching for an address in the phone number modal (used to add a phone number), you might see an error: “The specified address is not valid, please correct it or try again.”
The tool used to parse the address fails when the street name or city name contain words that are available options for other fields. For example “Highway” or “Grove” are both valid street name suffixes, but when these names are found in the street name or city name, the address fails to parse correctly.
The address can be manually entered using the manual entry fields.
When adding a new number, Manual Entry doesn't populate suggested numbers
If you are adding a Manual Entry to a New Number, you will first navigate to the New Number area and then select Manual Entry. After inputting the manual address, you must then click the Manual Entry button again to collapse those fields in which the address was added. When that is done, it submits the address to the Platform, and then suggested numbers will populate.
TN postal code search delay
When entering the search postal code, the system performs a search not only for the rate center that serves the entered postal code, but also searches for numbers in a 5 rate center radius of that postal code before returning any results.
This is as designed and not a bug. During a session, the search time will decrease as items are added to the cache. The delay is a pre-cache delay which is built into the system caused by that 5 rate center radial search. To change this would require a redesign of that search feature since this behavior is as designed and expected.
Let's Talk
Want to know more about our cloud platform? Book us now for a quick chat.
In order to exceed customer expectations and deliver great customer experiences, you need to take a thoughtful approach to selecting digital technology.
The solution should be built with features that appeal to consumer’s digital driven lifestyle.
Let us show you why our cloud platform is the ideal solution to your challenges.
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Response whitin 1 business day.
Simple, Scalable Business VoIP for growing SMBs
Simplify your business communications with our easy-to-use VoIP system. Scale up or down as your business grows. Enjoy features like call forwarding, voicemail, and video conferencing without the hassle.
Innovation to generate efficiency, with a central focus on the user. Where collaboration, interactivity and engagement form the tripod of constant evolution.
